Returns
Returns
To initiate a return, please email us at info@llogoapparel.com and provide the following information:
- Name
- Phone Number
- Order ID
- Reason for return
We'll contact you within 24 hours to confirm your return and provide a return shipping label. Customers are responsible for the cost of return shipping (dependent on size and number of items being returned).
Must initiate return within 30 days of receiving the item; unwashed, unworn, tags attached.
Exchanges
The best way to get what you need is return the item you have and place a new order for the correct item. Exchanges are essentially a "return and re-order".
Must initiate return within 30 days of receiving the item; unwashed, unworn, tags attached.
FAQ
How should I wash my llogo?
We recommend you wash on cold and lay flat or tumble dry. This will ensure a long and happy life for your product.
Where is llogo made?
All our products are made in Peru with premium Peruvian materials.
Can I change or cancel my order?
We like to fulfill your orders as quickly as possible. That being said, if your item hasn't shipped, we are happy to make any necessary adjustments.
What size should I get?
All our items are unisex sizing. Shirts are classic fit.
What is your return policy?
Items can be returned within 30 days - tags attached, unwashed and unworn. Return shipping is free.
To initiate a return, please email us at info@llogoapparel.com and provide the following information:
-Name
-Phone Number
-Order ID
-Reason for return
We'll contact you within 24 hours to confirm your return and make sure you get what you need!